Privacy Policy
Effective Date: August 18, 2022
Last updated: July 28, 2025


Canadian Custom Apparel (“we,” “our,” or “us”) is committed to protecting your privacy. This policy outlines what personal information we collect, how we use it, and the choices you have regarding your data.

 

1. What Information We Collect
We collect the following types of personal information when you interact with our website, make a purchase, or subscribe to our newsletter:

  • Name, email address, phone number, and mailing address.
  • Order details and purchase history.
  • Communication preferences.
  • IP address, browser type, and device information.
  • Pages visited and browsing behavior via cookies and analytics tools.

 

2. How We Use Your Information
We use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Send transactional or service-related communications.
  • Send marketing emails (with your consent).
  • Deliver personalized advertisements using third-party platforms.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.

 

3. Marketing and Advertising
If you opt in to receive marketing communications from us, we may send you updates about products, promotions, and services via email.
We may also share hashed versions of your email address with trusted advertising platforms (such as Google and Meta) for the purpose of delivering personalized ads. We do not share raw personal information with third parties for marketing purposes.
You can opt out of marketing communications at any time by following the unsubscribe link in any email or by contacting us at info@canadiancustomapparel.com.

 

4. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Recognize your device.
  • Analyze traffic and site usage.
  • Provide a personalized experience.
  • Serve relevant ads on platforms like Google and Facebook.

These cookies may be set by us or by third-party partners. You can manage your cookie preferences through your browser settings or opt out of interest-based advertising at https://youradchoices.ca.


Third-Party Storefronts:
Canadian Custom Apparel provides a platform that allows affiliated clients ("Shopkeepers") to create and manage their own storefronts. These Shopkeepers may independently implement third-party tracking tools such as analytics platforms or advertising pixels on their storefronts. We do not control or monitor the data collection practices of Shopkeepers. If you are interacting with a Shopkeeper storefront and have questions about how your data is used, we recommend reviewing their privacy policy or contacting them directly.

 

5. Consent
By submitting your personal information (e.g., placing an order, subscribing to our newsletter, or using our website), you consent to the collection, use, and sharing of your information as described in this policy.
In compliance with Canada’s Anti-Spam Legislation (CASL):

  • We obtain express consent for promotional emails where required.
  • Implied consent (e.g., after a purchase) is valid for up to 2 years unless withdrawn.

You may withdraw your consent at any time by contacting us or unsubscribing from marketing messages. We honor unsubscribe requests within 10 business days.

 

6. Children’s Privacy
Our website and services are intended for use by individuals aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information without appropriate consent, please contact us at info@canadiancustomapparel.com and we will take steps to delete the information.

 

7. Access, Correction, and Deletion
You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccuracies in your data.
  • Request deletion of your data (subject to legal or transactional requirements).

To exercise these rights, contact us at info@canadiancustomapparel.com. We will respond to all verified requests within a reasonable time frame.

 

8. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

 

9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

 

10. Contact Us
If you have questions or concerns about this policy or our handling of your data, contact us at:


Canadian Custom Apparel
140 Snow Blvd., Unit 3
Concord, Ontario
L4K 4C1
info@canadiancustomapparel.com
 

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